Team Management Notes 2

 Responsibilities on Team 

The formal leader on the team 

-- the facillitator 

-- Scribe -- 

-- timekeeper 

-- Share the responsibities with team as they mature 

Agenda 

-- People should come to meeting with clear topics that we cover, What is expected outcome 

-- Order of things -- Time allocated to topic 

-- recognition since last meeting, you can ask whole team 

-- action plan 

Performance management 

-- Define performance , what you want to achieve 

-- then either skill (cant do ) or Motivation (Wont do)

-- Is it a skill -- requires practice training 

-- Is it knowledge -- requires education 

How to define a skill training 

-- Take a skill - Break it into component parts. It has to be pinpointed behaviour

-- 

Motivations

-- What is the highest form of motivation 

- Purpose , Meaningfulness -- focus on society 

-- social -- Relationship bonding -- focus on team and community 

-- situational - rewards and motivations - Focus on self 

-- if you can connect to people with higher purpose , that is highest form of motivation

Facillitations 

-- getting collective wisdom 

-- given a problem its a group solution, without individual egos 

-- so idea is to come up with solution that was not possible with one person 

Facillitatins skills 

-- Set the agenda

-- tell how many items are in meeting, what we want to do 

-- share outcomes 

-- share expectations 

Decision styles 

-- command decisions 

-- consultive decisions 

-- concesus type decision 

Conflict resolution 

--Everyone is right in their eyes, idea is for to look at other persons idea 

-- 

Lean thinking 

-- focus on values 

-- eliminate waste 

-- evidence based 

-- enpowed people 

-- 

Becoming a Influencing manager 

-- maintain a Adult ego state , (Parent,child)

-- ADISCO -- Adult, direct honest and polite , i statement (Take ownership) , solution oriented, calmly expression yourself, 

o - ownership of own behavior 

Vision 

Do you team know what job is Individually 

Do they know what a good job looks like 

Do they know how to measure good performance. Do they know what a good week looks like 

Work ith Smart Goals 

- Specific - really clear goals 

- M - measurable goal , there is proper metric that tells how far we are from achieving goal 

- A - Achievalble goals 

-- R - Relevant 

- T - Time bound 

Involve team in Setting goals 

-- involve team in identifying the behaviours 

Influencing attitudes 

- icek Azben 

- Is it the right thing to do (show why its the right thing to do )

- Is everyone doing it ( show all are following it )

- can i do it ( Any blockers for doing this )

Is is the right thign to do 

-- has the decisoin come by colloboration 

-- State the benifits 

- Regular team meetings on why this behaviours are important 

- one to ones - repeating the behaviours 

- repeatedly stress who these relate to goals 

- appeal to personal values 

- Reward 

What everyone is doing 

-- showcase the behaviour 

-- dont ignore distructive behaviour 

-- Intervene quickly 

-- Encourage team to intervene 

-- Publicise success 

Can i do it 

-- provide a good training 

-- Support training before and after 

-- Ensure processes support behaviour you wont 

-- provide authority 

-- provide opportunity 

Communications p

-- words , Tones , Body language 

Influencing your boss 

Is it right thing to do 

-- what is their kpi 

-- what is their personal motivations 

-- aligning your goals with their motivationns and Goals 

What everyone else is doing 

- best practice industry standards 

can i do it 

-- prevent as evolution than revolution - so that they will adopt 

-- look for example that this has happened 

-- show a credible plan 

Influencing your peers 

-- what formed the intentions to behave 

-- is it good --- what are their drivers, their own KPI, 

-- is everyone doing it 

-- can i do it 

dealing with dificult people 

-- opposing goal or narrative 

-- someone having a different goal then you 

-- someone havin a different narrative, how they perceive and talk about 

-- For narrative - making sure that your purpose is very clear 

Personality Clashes 

-- individual difference 

- extraversion 

- Agreeableness -- go along with flow 

-conscientous -- how anxious we are to get ti right 

- emotional stabiliy 

- intelligence 

Leadership styles 

-- Authoratian - Its my way or highway 

-- collaborative - lets work toghether to identify the best way 

-- delegative - i will let you make the decision 

Heartbeat of role 

-- stable and predictable 

What do you do on day on day basis 

-- Team meeting 

-- Management meeting 

-- email sessions 

-- checking KPI 

-- scheduled daily/weekly/monthly checks 

-- one to ones 

-- Research and personal learning 

Managing performance 

-- Understanding specific standard and level of performance 

-- be clear on required outcome 

-- be clear on what the standard is 

-- provide tools , training and opportunity 

-- provide a clear time frame 

-- smart instruction -- specific , measurable , achievalble , relevant, timebound

Feedback when standard is reached 

-- 

Feedback when standard is not reached 

-- explain what was below the standard 

-- ask for their analysis 

-- remind them of what was required 

-- explore training and other needs 

Delegate 

-- Giving authority for someone else to do part of you job 

-- example - Get the information and we can decide what to do,involve people in decision making

-- to get delegation right , make sure to match person to task , level of expertise , 

-- set smart goals