* Apart from Coaching Googles Project oxygen adds few more points
“Pure” Coaching
Actively listen
Ask powerful questions
Raise awareness around “blind spots”
Challenge thinking and deeply held beliefs
Make requests for new action
Google Project Oxygen Definition
Provide specific & timely feedback
Balance positive (motivational) & negative (developmental) feedback
Understand unique strengths & development areas of each person
Tailor coaching to the individual & situation ( What is coaching refer above)
Suggest solutions
Have regular 1:1s
When i should coach
When working with high-potentials
Coaching fosters their long-term development
When working with knowledge workers
The “expert” leadership role has limitations when workers may be more knowledgeable than the boss
When commitment trumps control
When securing employees’ commitment and intrinsic motivation is more important than controlling them, coaching is the best approach
When the issue is around managing relationships
e.g. stakeholder management, how to motivate others
When dealing with serious underperformers
Coaching is not a performance plan
When you do have the answers. If you know exactly how work must be done, direct instruction is better than inquiry
If a question has just one answer, people feel quizzed
When task control is more important than commitment
In doing routine tasks for example, this may be the case
If the coach believes the coachee cannot achieve the goal
An important aspect of coaching is having a growth mindset. If this is the case, question your assessment before acting.
- When there are safety or legal risks involved
Be fully present for and focused on the coachee
Be aware of your own mindset and that of the coachee
Practice empathic listening (aka active or reflective listening)
- Ask open-ended questions to facilitate coachee’s own insight
“Focused attention on coaching is more important than the time spent. What matters most is listening so the other person feels heard. Eliminate distractions and cultivate a sense of presence in the moment.”
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