Leadership and Growth Mindset

 https://sites.google.com/deliveroo.com/tech-leadership/engineering-manager-prep/leadership-growth-mindset

Behaviour Interview Prep - Manager

 https://sites.google.com/deliveroo.com/tech-leadership/engineering-manager-prep/behavioural

Resolving Conflicts

Principle of conflict resolution 

• everyone is right in their eyes 
• avoid false dichotomies (Black or white) 
• people generally present a position , but rarely 
• that is the issue, the person resolving issue need to understand the real issue by using listening skills
• Dont dig in, that is dont try to explain why you think you are right, i am right because it leads to escalations, look for sound of argument 
• dont use exagerated statement - you always 
• seek unity of purpose 
• focus on where we are going 
• its not person but process -- how can we make sure
• such conflicts do not appear in future example RACI Framework
• look for win wins mutual benefits 
• long term -- develop a culture where people listen to each other

When it comes to creating resolving conflicts a few of these communication skills come in Handy. 

• Empathy , when you empathise with people it allows them to move over things , otherwise you will hear people saying the same things in many conversations 
• Acknowlegement - When listening to someone acknowlegement like nodding , saying yes motivates the speaker, absense of these kinds of motivation leads to demotivation 
• Reflecting or Rephrasing -- Listening is more than Hearing, we need to understand what the other person is feeling and rephrase it. Reflecting is showing the other person mirror.  This is what i think you said 
• Brainstorming - Is allowing people to come up with ideas without Judging. Note that a idea might not be good but it might lead someone to come up with better idea on those lines

Framewok for conflict resolution 

• Find Agreement 
• Clarify disagreement 
• express empathy 
• seek alternatives 
• Agree on criteria for solution 
• Combine and create 
• Reach consensus

Project Walkthrough for Interview in STAR Format

 Overview of Project 

Company had roadmap to create a Financial Data lake. Software engineering team Was tasked with creating infrastructure for this data lake

• that is the actual data lake to store the data
• ETL tool which would connect to this datalake on which jobs needs to be created
• Tools to query this data lake 

Data Engineering team which I was leading was tasked with Migrating data pipeline to datalake, using tools developed by Software engineering team. Wireframes on how this tool would look like was shared with team and data Engineering team waited for Software engineering tool to complete

Their work so we can start working on pipeline migration. 

STAR Format follows 

Situation (Challenges you faced)

• 6 months prior to the data lake project completion date, My senior manager discusses the project and asks me to get started. At this time his understanding is the same that a tool would be developed. 
• After discussing with Software engineering team, we understand that they have hit roadblocks and entire effort is delayed, They have not even started the tool devleopment and have not completed the Datalake infrastructure development
• I escalated it to senior management clarifying that Data Engineering project cannot start until ETL tool development is completed. 
• After multiple hard discussions with Senior management , Software engineering team accepted that they have completed missed timeline and there is no time available for Data engineering to migrate.
• Software engineering team will not work on creation of tool, instead they will only work on Creation of Data lake API which will be used by Data engineering team in their solution
• We were  to run the development efforts in Parallel with Data lake API Development 
• Data engineering will work on migration using AWS platform and Data lake API 

Tasks (Decision you took ) 

• Were tasked with creating a approach for migration, with aim of completing it in next 6 months.

Action (How you worked with your team and cross functional peers) 

• Discussed with team came up with few approaches how we could do the project 
• Had POC done on multiple approaches in a weeks timeframe , presented pro and cons to management 
• Decided on approach to follow 
• Lead development effort on solution proposed by team , During development optimized the current pipeline which lead to improvement in SLA
• Had to deal with mutliple issue as Data lake API were not fully matured and had bugs which had potential to derail the roadmap
• Migrated the ETL data pipeline in next 6 months 
• Created a resuable solution which could be used by mulitple teams 
 

Result (Metrics that was impacted) 

• Were able to migrate the pipeline before anticipate time, allow ample of time for use testing and overall success of Datalake 
• Reduce time for data delay from 6 hours to 1 hour 
• Showcased to organization best practices around ETL pipeline development. Infrastructure as code , Unit test cases for Data pipelines. Performance optimizations 

Stakeholder Management

 https://blog.hubspot.com/marketing/stakeholder-management